There’s More to Being Agile than Agile Software Delivery

When the term “agile” comes up in a conversation these days, the mind often jumps to agile software development. But there’s so much more to being agile than delivering software products iteratively and incrementally. If our planning or change strategies aren’t agile, we can forget about being able to deliver the maximum amount of business value possible to our customers. Our entire organization must be agile in order to be able to “keep our finger on the pulse” and rapidly adapt to meet today’s demands. On top of being agile, the most successful organizations out there are also lean mean machines, capable of effectively managing the portfolio to avoid surprises and respond to threats quickly and efficiently. In our webinar last month, The Path to Business Agility, Enfocus Solutions’ CEO John Parker discussed the four components that make up a lean agile business: Enterprise Agile Delivery The agile organization must have the ability to deliver products and services iteratively and incrementally based on discovered and validated customer needs. Agile software delivery is usually the first place organizations start when adopting agile. Many organizations have yet to move onto implementing agile in other areas of the organization, and limit their focus to the responsibilities of the agile team. In reality, the agile team only makes up one part of Enterprise Agile Delivery, and Enterprise Agile Delivery only makes up one of four fundamentals that must be addressed for the organization to be considered agile. In the Lean Business Agility Framework, Enterprise Agile Delivery is achieved via three key elements: Agile Teams (Scrum or Kanban)—Support day-to-day work of self-organized teams (using...

Introduction to the Lean Business Agility Framework™

Business agility is more important now than ever, according to a recent report by Forrester Research. In the report, they define business agility as “the quality that allows an enterprise to embrace market and operational changes as a matter of routine.” As Forrester astutely points out, seventy percent of the companies that existed on the Fortune 1000 list ten years ago are no longer in service—the number one cause being the inability to adapt to change. Many organizations have adopted agile methods for software or product development. Agile methods have helped organizations deliver more rapidly, increase customer satisfaction, and improve quality. However, agile development alone does not make the enterprise agile. An agile business must be able to make rapid changes that affect people, processes, data, technology, and rules to support threats and opportunities in the market. The Lean Business Agility Framework™ is here to guide you through choosing the methods that will enable change and achieve business agility in your organization. There are many great existing frameworks and methodologies for implementing agile best practices. However, the Lean Business Agility Framework combines all best practices into one comprehensive guide. The Lean Business Agility Framework was developed by Enfocus Solutions to help organizations visualize what is needed to transform to an agile enterprise. The framework incorporates current trends and integrates various methods from sources such as the Scaled Agile Framework® (SAFe), ITIL®, Lean Thinking, and Lean Startup® into a cohesive approach for moving to business agility. The framework is intended to serve only as a guide and requires an organization to selectively choose the methods that best fit their organization...

Early Validation in Agile Projects is Cost-Effective

When it comes to software development projects, agility should be focused on delivering business value in increments, and not developing software in cycles. While software development is a major aspect, it’s not the end goal of our projects. Too often when following agile development, the team is  uncertain or unclear of what to build that will actually deliver the value set out for at project inception. Then, what happens is the team starts coding before understanding what really needs to be built, which is a very expensive way to validate that the solution meets customer and business needs. If there is no feedback until the end of a big project, it might be too late or costly to adjust. Instead, it is prudent to get as much feedback as possible, as early in the project as possible. As Eric Ries, author of Lean Startup, puts it, don’t we all want to “avoid building products that nobody wants?” Recent Standish Group research shows that 20% of Features are used regularly and 50% of Features are hardly ever or never used. According to the study, the gray area is the 30% of Features and functions that get used sometimes or infrequently. All of these Features and functions that are never or barely used are causing higher costs, lower value, and longer cycle times, resulting in lower customer satisfaction. Focusing on the 20% of the Features that give you 80% of the value will maximize the investment in software development and improve overall user satisfaction. To focus on the 20% of Features that give the most value, you need to validate early....

Collaboration: Working together through Product Discovery (Part 2)

For Part 1: Easy to Talk About, Much Harder to Achieve, read previous blog post The question of when teams need to collaborate in the product development lifecycle has an easy answer: always. But, there are key activities that take place within a product development lifecycle where collaboration is absolutely necessary. Collaboration through Product Discovery and Product Delivery  There is an emerging concept in product management called dual-track agile that essentially looks at product development as two tracks: the product discovery track, and the product delivery track. On the product discovery track, teams collaborate to understand what the right product is to build. On the product delivery track, teams collaborate to make sure the product is built right. (Source: Jeff Patton, www.agileproductdesign.com) Both tracks require a foundation of collaboration and validation in order to be successful. In today’s blog post we’re going to talk about the importance of collaboration through the product discovery phase of product development—when teams are  trying to figure out ‘what’ actually needs to be built in order to be of value to the market. Traditionally, in the product development lifecycle the validation of a product doesn’t tend to happen until after the launch of a product or during the validation of a developed prototype. Usually by that time, a significant amount time and money has already been spent on defining and developing the product to some degree—without completely validating that the product will meet a market need. On the product discovery track of the dual track agile approach, the focus is on validation, validation, and validation. Validation that the right problem has been identified, validation that...

Guidelines for Dual-Track Agile Project Management

In our previous blog on Dual-Track Agile, John Parker described the benefits of this emerging concept. Dual-track agile is an approach to agile development in which project teams are constantly working on the discovery and delivery of solutions that will deliver business value and obtain user adoption. By following the principles of dual-track agile, project managers and their teams can eliminate a lot of frustration and costs in agile development. Below are the key guidelines to implementing dual-track agile in your projects. 1. Put together a proficient discovery team with expert capabilities who are able to blend entrepreneurial skills and research gathered from the market. Your team needs to have the following skills so they can thoroughly and effectively understand the problem, recommend the best solution, and align the project with business needs: User Experience/User-Centered Design Business Analysis Pricing and Financial Analysis Customer Discovery Impact/Gap Analysis Focus on Collaboration Experimentation Attitude 2. Have the discovery team working one or more months ahead of the development team. The discovery team should be constantly populating the backlog with validated ideas and user stories. 3. With the help of the discovery team, create an understanding of your customers’ core problem before gathering ideas/features. Do not start putting together a solution until you have a complete understanding of the problem. Use Root Cause Analysis techniques like Fishbone Diagrams or The Five Whys to dig deep into the source of the problem and set the context for the project. 4. Develop a shared vision by hosting a vision planning workshop. Invite the product owner, business stakeholders, technical subject matter experts (SMEs), user-centered designers, and...